CONSUMER MIND READER #6 | |
Top Twenty-five Reasons Why Advertising Fails. | |
1. | The retailer offers no reason for the sale. |
2. | The ad has a weak sale title or lacks one altogether. |
3. | The merchandise in the ad is unappealing. |
4. | The customer doesn't like the store. |
5. | The customer is not familiar with the store. |
6. | The store exterior appearance turns the customer off. |
7. | The ad contains too many exceptions and fine print, such as "see store for details". |
8. | The salespeople are too pushy. |
9. | The customer isn't interested in a sale unless the discounts are 40 to 50 to 60 percent off. |
10. | The store doesn't offer a thirty-day satisfaction guarantee. |
11. | Items in the ad appear too small - hard to identify the product. |
12. | The ad does not include brand names. |
13. | The store charges extra for basics such as delivery. |
14. | The production quality of the ad is inferior to the competition's ads. |
15. | The advertised prices are no better than the competition's. |
16. | The store's appearance doesn't change from sale to sale. |
17. | The salesperson lacks enthusiasm. |
18. | The same brands are available everywhere. |
19. | The store's ads look identical from sale to sale. |
20. | The prices never change. |
21. | The available store credit programs do not appear in the advertisements. |
22. | Quick delivery is not mentioned in ads. |
23. | The store parking area is untidy. |
24. | The spokesperson in the ad turns the customer off. |
25. | The salesperson knows less about the product than the customer. |
26. | Americans are taking care of elderly family relatives so they have less time to shop. |
27. | People are buying more at discount stores, which reduces total expenditures. |
Copyright © 1998 by America's Research Group |