CONSUMER MIND READER #7 | ||
Twenty-Five Things Store Appearances Tell Your Customer | ||
1. | Store pride (Will they take care of me if I have a problem?) | |
2. | Store's quality | |
3. | Store's selection | |
4. | Legitimate sales price | |
5. | Financial stability (No gaps in product displays) | |
6. | Type of store manager | |
7. | Is it worth returning? | |
8. | Commitment to a catagory | |
9. | My grandfather's store | |
10. | Is it organized to save me time? | |
11. | Is it worth going in? | |
12. | It doesn't match the store's advertising | |
13. | This product is a fringe category | |
14. | The store sells outdated/used merchandise | |
15. | Does the store carry brand names? | |
16. | Which products don't sell? | |
17. | Is it a store of the future? | |
18. | Is this company concerned about my safety? | |
19. | The store has great sales | |
20. | Is it a national chain or a local independent? | |
21. | Does the store's personnel understand the business it is supposedly in? | |
22. | Is something happening at this store that's unlike anywhere else? | |
23. | Does the store have inventory in-stock for immediate pick-up? | |
24. | Is it easy to get in and out of the store (good directional signage)? | |
25. | Did the store fulfill its role via its display and demonstration of the product? | |
Copyright © 1998 by America's Research Group |