Get in Touch With Us
Got a question about one of the online casinos we cover, spotted something that needs updating, or just want to tell us what you think of the site? This page explains how to reach us and what kind of enquiries we can help with.
How to Get in Touch
The best way to contact us is by email at [email protected]. We read every message that comes in and aim to reply within a couple of working days. Telling us upfront what your message is about — a specific casino, a bonus term, a general site question — helps us route it to the right person and get back to you faster.
We are not a casino operator and we do not process deposits, withdrawals, account verification or bonus claims. If your query relates to your account, your balance, a pending withdrawal or a bonus you have already claimed at one of the brands listed on this site, that has to go through the casino's own customer support channel, not through us. Every operator we feature offers live chat, email or phone support for exactly that kind of issue.
What This Site Can Help With
- Questions about our reviews — how we rate and compare casinos such as Raging Bull, Magician Bet or the other brands you'll find across the site.
- Corrections — bonus terms, licensing details and payment options change often. If something you spot on the page looks out of date, tell us and we will look into it.
- Content suggestions — if there's a topic on real money online casinos you think we should cover in more depth, we're happy to hear it.
- Partnership or editorial enquiries — if you represent a licensed operator and want to discuss coverage, introduce yourself and explain what you have in mind.
- Responsible gambling concerns — if you or someone close to you is struggling with gambling, say so in your message. We will point you toward organisations such as the National Council on Problem Gambling (1-800-522-4700) and your state's self-exclusion program, and we can direct you to information on deposit and time limits.
What We Can't Do From This Page
We're an independent research and comparison resource, not a licensed gambling operator, payment processor or regulator. That means we can't:
- Access, verify or recover a reader's casino account
- Confirm or process bonus credits, wagering progress or withdrawal status
- Guarantee that any bonus terms quoted on our pages remain unchanged — always check the operator's own terms before you deposit
- Offer legal advice on gambling regulations in your specific state
For any of the above, contact the licensed casino directly through the support channel listed on its own site — that's where account-level issues and disputes actually get resolved.
Before You Email Us About a Specific Casino
A few quick checks often answer the most common questions readers send us:
- Confirm the casino is licensed and regulated in your state, and that the site uses HTTPS encryption before entering any personal or payment details.
- Read the bonus terms in full — wagering requirements, game restrictions, expiry dates and maximum withdrawal caps are usually listed on the promotions page of the operator itself.
- Check that you meet the minimum gambling age of 21 (or the relevant age in your state) and that you are physically located in a state where the operator is licensed to accept real money play.
- For withdrawal or verification (KYC) questions, have your account details ready and contact the operator's support team, since we don't hold or process any customer information.
If you're weighing up which licensed operators are worth your time, our reviews page walks through bonus structures, payment methods and eligibility state by state, and readers outside the mainstream US-licensed market may also want to look at our page on Best Non GamStop Casinos 2026.
What Happens After You Send a Message
Every message is read by a person, not an automated system. We aim to respond within two working days, though this can stretch a little during busier periods. If your enquiry needs to be redirected — for example, to a casino's own support team or a state gambling helpline — we'll tell you that plainly rather than leave you waiting on a reply we can't give.
Our Commitment to Accuracy
Bonus offers, licensing details and payment options on real money casino sites change regularly, and reader feedback is one of the ways we keep our content current. Commission from operators we link to does not influence how we rank or describe them — our ratings reflect research, not payment. If you've noticed something on our site that looks wrong, outdated or misleading, we want to know, and we take that kind of correction seriously.
Thank you for taking the time to reach out. We look forward to hearing from you.