This company had been part of the J.P. Stevens textile company,
and, in 1988 became the Carpet Division of JPS Textile Inc.
According to CEO Mike Rooney, in 1995, there was a management buy-out
of the carpet Division from JPS Textile. Following that move, the
company name was changed to Gulistan, a signature entity in the
early 1920s, which had been owned by J.P. Stevens since the early
1960s.
The new company proceeded to bring out a series of new carpet styles
with some success, but management was not satisfied.
Britt Beemer was retained to recommend how to improve styling and
encourage greater customer sampling on a new collection of Gulistan
products designed for retail sales.
According to Rooney, "We were a bit concerned about using
a consultant because so many of them feed back to their clients
what they want to hear.
"That was anything but the truth with Britt, who would bluntly
tell us later on that so many of our favorite ideas for the collection
would not work in practice."
There were several objectives in the assignment, for which one
key goal was to produce an analysis of the business climate that
would enable the company to compete effectively against the established
leaders in the industry.
When the research for the new collection was completed, Beemer
translated it into a program of action including specific price
points; recommendations for providing features that the consumer
expected; and specific suggestions for getting the new product line
off the ground.
Britt outlined a series of improvements that needed to be made,
which were extremely successful and set a new standard in the industry.
He said Gulistan needed a certain magic number of products if the
collection was to be successful, and, based on his research, made
recommendations on colors and designs, sizes and textures.
"We experimented with approaches other than his only to learn
that he was right on target," Rooney says.
The new product launch, which took place in 1995, was, in the opinion
of many, the most successful in the history of the industry. Results
continue to come in, and the business continues to grow.
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